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Knowledge base
Getting Started in Clarity
Accessing Clarity
3
How to Log In and Sign Out of Clarity
Using Two Factor Authentication (2FA)
Accessing Your Account Settings
On-Demand Training Documents
4
How to Request Access STEH HMIS Training Courses
On Demand Course List
Accessing the Hands-on Activities in the Training
Clarity HMIS TRAINING Site
Client Profiles and Global Households
Client Profiles
7
Step-by-Step Client Entry
Clarity Client Profile Screens
Enter a Verbal Client Consent in Clarity HMIS
Setting Clients to Private in Clarity
Client Social Security Numbers
View all 7
Global Households
2
Add A New Client to an Existing Global Household
Managing a Global Household
Client Level Reports
2
[CIN-01] Verification of Homelessness Report / Documenting Homelessness and Homeless Certification
[CLNT-101] Case Notes vs. [CLNT-106] Client Service Notes
Programs and Services
Programs
4
Program Enrollments
Adding a Household Member to an Existing Program
Exiting a Client From a Program
Reversing a Program Exit
Data Elements
14
Project Start Date
Medical Home
Housing Move-In Date
Prior Living Situation
Disabling Conditions and Barriers
View all 14
Services
0
Assessments, Notes, Files, and Forms
Assessments and Custom Screens
13
Assessments Available in Clarity
The Acuity Tool or Level of Care Tool
Annual Assessment
Chronically Homeless Assessment
Current Living Situation
View all 13
Notes, Files, and Forms
4
Adding Program Notes
Using Goals
Using Charts
Working with Forms
Reports and Dashboards
Data Analysis Tab and Custom Dashboards
9
Data Analysis Tab & Custom Reports
Managing Custom Dashboards from Account Settings
Common Data Analysis and Dashboard Filters
Accessing Dashboards in Clarity
Using the Program Roster Dashboard
View all 9
Clarity HMIS Report Library
16
How to Run Reports
Clarity HMIS Report Library Output Formats
Common Report Parameters
Recidivism Report
HUD Annual Performance Report
View all 16
Program/Project Specific Guidance
Coordinated Entry & Exit / VI-SPDAT
9
Referrals to Emergency Housing Voucher (EHV)
How CE VI-SPDAT Works in Clarity
Veterans By Name List (VBNL)
Managing Referrals from CAP/CE
Referrals to Housing Choice Voucher (HCV)
View all 9
YWCA
5
YWCA Specific HCV Referral
YWCA Demographic Dashboard Information
YWCA Specific EHV Referral
YWCA VI-SPDAT and How To Make Referrals
YWCA Hotline Program
Street Outreach
2
Outreach Referrals - STEH Street Pop
Street Pop / Outreach Referrals CHECK LIST
Emergency Shelter
1
Best Practice Policy: COVID-19 Vaccine Data Collection
Shelter Diversion
1
Attaching Shelter Diversion Documents to a Client's Clarity Profile
ESNKY
6
How to: Laundry and Shower Services
How to: ESNKY Navigation Center
How to: ESNKY Emergency Shelter
How to: ESNKY Street Outreach
How to: ESNKY Transitional Housing
View all 6
Homelessness Prevention
0
HSC / Impact Award
1
HSC (Impact Award) Conversation Guide
HMIS Policies and Documents
Important Information About User Agreements, and Client Consent
5
HMIS User Agreement
Client Revocation of Consent Form
(New) HMIS Privacy Notice and Client Consent Form
(New) Entering HMIS Client Consent / Release of Information in Clarity
Understanding the Different Client Consents and ROIs in Clarity (New)
Cincinnati/Hamilton County Security and Privacy Plan
7
Security & Privacy Plan: Introduction and Overview
Security & Privacy Plan: Computer and Hardware Security Requirements
Security & Privacy Plan: Data Breach Prevention Measures
Security & Privacy Plan: Electronic Data Control
Security & Privacy Plan: HMIS Clarity User Policy
View all 7
HMIS Policies and Procedures
0
Program Admin
0
FAQ & Misc
Clarity FAQ
3
Q: Client Has an Unknown or Partial Social Security Number
Q: How Do I Change My Password?
Client Personally Identifiable Information (PII) and HMIS Messaging
Clarity Misc
1
HMIS, CoC, and other Key Terms, Definitions, and Acronyms
Data Errors FAQ
40
Conflicting Health Insurance yes/no at Entry or Exit
Conflicting Income yes/no at Entry
Conflicting Non-cash Benefits yes/no at Entry
Days since Most Recent CLS Exceeds Local Settings
Doesn't Know/Prefers Not to Answer/Incomplete
View all 40
Clarity Updates
HUD Updates
3
2022 HMIS Data Standard Updates Overview
2024 HMIS Data Standard Update Overview
2024 Affected Reports and Dashboards
HMIS Newsletter Updates
4
HMIS Newsletters - 2021
HMIS Newsletters - 2022
HMIS Newsletters - 2023
HMIS Newsletters - 2024
Admin
HMIS Office Procedures
2
When to Contact Bitfocus Support
DA Freshdesk Contact Email Address
Standard Data Requests
0
Trainings
1
How to Add Users to TalentLMS
Help Desk Software
by Freshdesk