The Emergency Housing Voucher (EHV) program is a HUD funded collaboration between Cincinnati Metropolitan Housing Authority (CMHA) and the Cincinnati/Hamilton County CoC. You can learn more about Emergency Housing Vouchers here.

We have built a process in Clarity to:

  • Collect required data/documentation
  • Track referrals to the EHV program
  • Track outcomes of clients referred to the EHV program.

This article will take you through the process of entering data into Clarity.

Referrals to EHV

  • All referrals will come through Coordinated Entry. 
  • Once a household (individual or family) has been identified as a priority for EHV housing, the STEH Coordinated Entry team will notify the case manager/outreach worker assigned to the client.
  • The case manager/outreach worker will enroll all household members using the housing voucher into the STEH Emergency Housing Voucher program.
  • The STEH Coordinated Exit team will evaluate the referral, determine eligibility, refer the household to CMHA (if appropriate), and track/document the progress. Case managers/outreach workers will be notified if a client household receives an Emergency Housing Voucher from CHMA.

Entering EHV Referrals into Clarity

1.  Switch to the STEH Coordinated Exit (previously STEH Emergency Housing Voucher) agency in Clarity by using the down arrow under your name. (Contact if you require access to this agency.)

2. Search for the Head of Household (HoH) in Clarity. Click the edit button next to the client's name. (Most clients referred to the EHV program should already have a record in Clarity; however, if the client does not have a record in Clarity follow the steps to add a new client record.)

3. Go to the PROGRAMS tab, scroll to PROGRAMS: AVAILABLE, and click on the arrow next to the EHV Referral program.

4. Toggle on all applicable household members, click enroll.

5. The majority of the information for the referral will only be collected for the HoH. 

6. Once all household members have been enrolled, complete a Coordinated Exit ROI for the head of household (and applicable to all household members).

7. Upload supporting verification documentation (photo ID, birth certificates, social security cards) to the program-level Files tab.

7. STEH processing

Once the referral enrollment has been submitted and supporting documentation has been uploaded, the STEH Coordinated Exit team will have what they need to process the referral. You can track progress by monitoring the STEH Use Only fields on the enrollment screen. Once a determination has been made, the STEH team will complete the exit details and exit the client from the EHV referral program.

Contact Us

If you need help, or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS support team at or by calling 513-263-2790 9:00am - 3:00pm Monday-Friday (excluding holidays).

When contacting HMIS Support, please do not include any Personal Identifiable Information (PII) such as names, social security numbers, birth dates, etc. Please use the Clarity Unique Identifier found on the Clarity client profile page.