HUD GuidanceThere is a discrepancy between the data element indicating that the client is receiving non-cash benefits and the data elements regarding the non-cash benefits sources. Please verify this client's non-cash benefits at Entry to correct this error. 


How to correct: The type of non-cash benefit(s) must be entered whenever "yes" is selected for non-cash benefits. 

For more information: Non-Cash Benefits : (freshdesk.com)


Contact Us


If you need help or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS Support Team at HMISsupport@end-homelessness.org or by calling 513-263-2790 9 a.m. - 3 p.m. Monday through Friday excluding holidays. 


Note: When contacting HMIS Support about a particular client, please do not send sensitive personally identifiable information (Sensitive PII) through email, such as full name, social security number, or any other information used to determine a person's identification. Instead, please send the Clarity Unique Identifier found on the client's Clarity Profile page. You can use the messaging system in Clarity if you need to send sensitive personally identifying information.