Ending a Client’s Family/Household Membership

Circumstances may arise when a Family/Household member needs to be removed from the group.  To accomplish this task: 

• Click on the Manage household members from the client's profile page.
  
• Click the Edit button beside the group member you wish to remove from the household (located in the Family/Household Members section). 
• A popup box with the household details will appear. 
• Check or toggle the Exited Household box 
• Enter the date the client will exit the household in the End Date field
• Click the Save button
  

Setting the Head of Household

The head of household (HoH) is the person responsible for making sure the family meets the financial and other obligations they agreed to under the program. Family dynamics may change, and so it may be necessary to change the HoH. To change the HoH from one family member to another, 

To change the HoH, pull up the profile of the person you want to change to HoH. In this case, it's Dinah Demo. Click the "Manage" button in the right hand corner of the screen. 

Next click the "Edit" button next to Dinah's name. 

This brings up the "Household Management" screen. Click the "Edit" button next to Dinah's name. 

Select the name of the person you are designating as HoH (in this case, it's Dinah). Click "Save". 

For more information about Head of Household, click here.

See also the Bitfocus article on creating a household.

Contact Us

If you need help, or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS support team at HMISsupport@end-homelessness.org or by calling 513-263-2790 9:00am - 3:00pm Monday-Friday (excluding holidays).

When contacting HMIS Support, please do not include any Personal Identifiable Information (PII) such as names, social security numbers, birth dates, etc. Please use the Clarity Unique Identifier found on the Clarity client profile page.