All housing programs must meet HUD's Housing Quality Standards (HQS), and our community requires housing inspections at the time a client obtains occupancy and annually throughout their program stay.  Although the actual inspection forms are not collected in Clarity, many housing projects use Clarity "Inspection Failed" or "Inspection Passed" forms to document inspections. These forms can be found in the program level 'Assessments' tab.   For information regarding the Housing Inspection Report, please see this help desk aricle: Housing Inspection Report : (

Inspection - Failed

Inspection - Passed

Contact Information

If you need help, or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS Support team at or by calling 513-263-2790 9:00 a.m. - 3:00 p.m. Monday through Friday (excluding holidays).

When contacting HMIS Support about a particular client, please do not send personally identifiable information such as full name, social security number, or any other information used to determine a person's identity through email. Instead, please send the Clarity Unique Identifier found on the client's Clarity Profile page. You can use the messaging system in Clarity if you need to send personally-identifying information.