About the Report
The User Activity Report monitors the login dates, times, and duration of Clarity users. This is useful for agency managers to determine which accounts in their agency are active or inactive, an important step in determining the number of Clarity licenses each agency is allotted.
Note: HMIS Support reviews Clarity user accounts on a regular basis and will contact agency leads to inform them of any inactive accounts. Agency leads and managers are still encouraged to periodically review their user roster and notify HMIS Support of any needed account changes.
Locating and Running the Report
Click the Launcher, then click on 'Reports'. This opens the Reports Library.
Click on 'Agency Management' then click 'Run' for [STFF-101] User Activity Report.
Select the date range and the user(s). You can choose all users, an individual, or a group. To select more than one, hold down the CTRL key and select the names. To select multiple consecutive names, hold down the SHIFT key and select the names.
Choose the output. See the Knowledge Base article on Report Outputs for more information.
Click 'Submit'. The 'Report Queue Manager' box pops up telling you the report is being processed.
When the report is ready, another box pops up. Open the report either from the ready box or the report manager.
Reading the Report
From the top, the report lists the agency name and date range. Then the user's name(s if more than one user is listed); each date the user logged in, and finally, the login and logout times (in 24-hour style) and the duration of activity.
Contact Us
If you need help or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS Support Team at HMISsupport@end-homelessness.org or by calling 513-263-2790 9:00 a.m. - 3:00 p.m. Monday through Friday excluding holidays.
Note: When contacting HMIS Support about a particular client, please do not send sensitive personally identifiable information (Sensitive PII) through email, such as full name, social security number, or any other information used to determine a person's identification. Instead, please send the Clarity Unique Identifier found on the client's Clarity Profile page. You can use the messaging system in Clarity if you need to send sensitive personally identifying information.