This newsletter is for all Clarity HMIS users in the Cincinnati/Hamilton County CoC. Here you will find updates, reminders, and important information to help keep our data strong and secure -  so we can continue strengthening services for our community. 


The HMIS Team is Hiring!

The Strategies to End Homelessness HMIS team is currently seeking an HMIS Director. Please find the current employment job description here: Employment - Strategies to End Homelessness. If you have any questions regarding the position, please email hr@end-homelessness.org.


Kim Manning has resigned from her role as HMIS Director.  We would like to express our gratitude to Kim for her leadership, dedication, and the many contributions she has made to Strategies to End Homelessness and to the Cincinnati and Hamilton County homeless response system. Her work strengthened HMIS operations, reporting, data quality, and cross-agency partnerships. We are grateful for the impact she has had during her time here.


Upcoming Reports

Please help ensure your data is correct by double checking enrollments, exits, and data quality in Clarity and make any corrections. The HMIS team is reviewing data and sending data correction request emails directly to agencies. Please remember if your agency uses VESTA or ETO for data collection, corrections must be completed in VESTA or ETO. Contact HMISsupport@end-homelessness.org if you have any questions or concerns.

What Can You Do to Prepare for the SPM and HIC/PIT?   

  1. [HUDX-225] HMIS Data Quality Report (Clarity Human Services Report Library -->HUD Reports). 
  2. [GNRL-106] Program Roster (Clarity Human Services Report Library --> Program Based Reports) and make sure household groups are correct (households are separated by bold lines. Clients not separated by lines are grouped together in a household). If clients are grouped together incorrectly, contact HMISsupport@end-homelessness.org. 
  3. [GNRL-220] Program Details Report (Clarity Human Services Report Library  Program Based Reports) and review the following:
    • Date of Birth: Some measures only count adults, so it's important that dates of birth be as accurate as possible.   
    • Housing Move-in Date: Make sure this date is on or between the client’s project start and exit dates, otherwise it will look like clients were never housed by your project!  
    • Living Situation (including prior residence and length of time homeless): Make sure these fields are as complete as possible with no "Client doesn’t know," "Client Prefers not to Answer," or "Data not collected" values when possible. These elements impact measures around entries from homelessness.   
    • Exit Destination: Avoid choosing "Client doesn’t know," " Client Prefers not to Answer," or "Data not collected" values whenever possible. This element impacts measures around returns to homelessness.   Man


Clarity New User Interface Reminder

Clarity recently updated making the new user interface the default when logging in. Our team is working on some live trainings early 2026 to support users with the new user interface changes and updated workflows. Please check the community calendar later this month to register!

Until then, watch our Clarity HMIS New UI Preview video on STEH's YouTube channel to learn more about Clarity's new user interface and how you can access it. Please remember that all users can switch interfaces by selecting the diagonal arrow in a box next to your name in the top right of the screen:



HMIS Data Dictionary Published!

The HMIS Data Dictional has been published on the HUD Exchange: HMIS Data Standards - HUD Exchange. 


HMIS Annual Feedback Request

We would like to please request end-of-year feedback so that we can continue to improve our services, trainings, and support. Please answer in this embedded survey: 



Email us at HMISsupport@end-homelessness.org Call us with HMIS Support Line: 513-263-2790 9:00am - 3:00pm Monday-Friday (excluding holidays)Visit the HMIS Support Knowledgebase for the most up-to-date Clarity Support Articles