This newsletter is for all Clarity HMIS users in the Cincinnati/Hamilton County CoC. Here you will find updates, reminders, and important information to help keep our data strong and secure -  so we can continue strengthening services for our community. 


2025 HMIS Privacy & Security Training - On Demand 

Deadline: December 31, 2025


All HMIS users must complete the Annual Privacy & Security Training by the end of the year to maintain access to Clarity.
Users who have not completed the training by December 31 will have their access suspended until training is finished.


How to Complete the Training:
Email HMISsupport@end-homelessness.org to schedule your on-demand session.


Please note:

  • Access to the on-demand portal is limited

  • Seats are assigned first come, first served

  • Annual and new-user training requests are scheduled together

Questions? Contact the HMIS Support team at HMISsupport@end-homelessness.org.


HUD Interactive Data Standards Tool

HUD has updated the Interactive HMIS Data Standards Tool to reflect the FY 2026 Data Standards.
You can access the tool on the HUD Exchange website for the latest field definitions and guidance.


Clarity November Feature Updates and Intro Video

On November 4, 2025, Clarity Human Services will release several new features to the Clarity's new user interface (UI) on November 4th, 2025. A fix to the Location Tab should be implemented at this time. You can learn more by reading Bitfocus' November 2025 Feature Updates.


Watch our Clarity HMIS New UI Preview video on STEH's YouTube channel to learn more about Clarity's new user interface and how you can access it.


HMIS & Coordinated Entry Combined Open Office Hours

To make support more efficient and better aligned with partner needs, HMIS and Coordinated Entry have combined their open office hours into one joint session.


Next Session:

  • Date: Wednesday, November 19, 2025

  • Time: 11:00 AM (immediately following the All CoC Meeting)

  • Where: Virtual – link available on the CoC Partner Website or by contacting HMIS or CE Support

Bring your questions, suggestions, or discussion topics — we’re eager to support you!



Data Quality Reminders and Updates

Thank you to all our partners for your continued efforts to improve HMIS data quality — your work is making a real difference!


Our team continues to see common data entry errors related to:


If your HMIS Data Quality Report shows issues in these areas, please review the related guidance articles (linked above) or contact HMIS Support for additional assistance.


We can also schedule personalized training sessions to help your team resolve data issues and improve accuracy.


If you need help or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County CoC HMIS Support team at HMISsupport@end-homelessness.org or by calling 513-263-2790 9:00am - 3:00pm Monday through Friday (excluding holidays).  Visit the HMIS Support Knowledgebase for the most up-to-date Clarity Support Articles.