How to Set Service Items to Private
- After documenting a service from the "Provide Services" tab, select "Save and Close.
- Go to the Program level navigation "History" tab.
- Click on the edit icon next to the newly added service.
- Scroll down to the bottom of the screen.
- Toggle on "Private."
- This service item will now only be visible/accessed by users signed into that agency.
Contact Us
If you need help, or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS support team at HMISsupport@end-homelessness.org or by calling 513-263-2790 9:00am - 3:00pm Monday-Friday (excluding holidays).
When contacting HMIS Support about a particular client, please do not send sensitive personally identifiable information (Sensitive PII) through email, such as full name, social security number, or any other information used to determine a person's identification. Instead, please send the Clarity Unique Identifier found on the client's Clarity Profile page. You can use the messaging system in Clarity if you need to send sensitive personally identifying information.