HUD GuidanceThis household has been housed in your project for a relatively long time compared to enrollments into the same project type in the rest of your system. If they have exited, please enter an Exit Date, otherwise consider using Move On Assistance funds. If they need to remain in the project, leave everything as is.


How to correct: Please confirm the client is still active in the program. If not please enter the exit details for the date the client exited the program. 


Contact Us


If you need help or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS Support Team at HMISsupport@end-homelessness.org or by calling 513-263-2790 9 a.m. - 3 p.m. Monday through Friday excluding holidays. 


Please note: When contacting HMIS Support, please do not include any Personal Identifiable Information such as social security numbers, birth dates, etc. Acceptable information is first name and last 4 digits of SSN, or Clarity Unique Identifier found on the Clarity client's profile page.