HUD GuidanceUsers should not be entering a client into a project on a date in the future. If the Project Start Date is correct, there is no action needed, but going forward, please be sure that your data entry workflow is correct according to your project type. 


How to correct: Confirm the date the client entered the program and be sure it's not a date sometime in the future.


For more information: Project Start Date : (freshdesk.com) 


Contact Us


If you need help or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS Support Team at HMISsupport@end-homelessness.org or by calling 513-263-2790 9 a.m. - 3 p.m. Monday through Friday excluding holidays. 


Note: When contacting HMIS Support about a particular client, please do not send sensitive personally identifiable information (Sensitive PII) through email, such as full name, social security number, or any other information used to determine a person's identification. Instead, please send the Clarity Unique Identifier found on the client's Clarity Profile page. You can use the messaging system in Clarity if you need to send sensitive personally identifying information.