HUD GuidanceThis data element is required to be collected at Project Start. Please go to the client's assessment at Project Start to enter this data to HMIS. If this data was not collected because the client declined to provide the information or was unable to provide it, please update the SSN Quality field accordingly. 


How to correct: Enter missing data element, if available. If the Social Security Number is not available, make sure the data quality marker is accurate if the information is incomplete. 

For more information: Client Social Security Numbers : (freshdesk.com) 
Q: Client Has an Unknown or Partial Social Security Number : (freshdesk.com) 


Contact Us


If you need help or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS Support Team at HMISsupport@end-homelessness.org or by calling 513-263-2790 9 a.m. - 3 p.m. Monday through Friday excluding holidays. 


Note: When contacting HMIS Support about a particular client, please do not send sensitive personally identifiable information (Sensitive PII) through email, such as full name, social security number, or any other information used to determine a person's identification. Instead, please send the Clarity Unique Identifier found on the client's Clarity Profile page. You can use the messaging system in Clarity if you need to send sensitive personally identifying information.