HUD Guidance: This household has more than one head of household. According to the HMIS Data Standards Manual, one member must be designated as the head of household for the entire duration of the enrollment.
How to correct: Determine which client in a global household should be the "head of household." In a group enrollment, verify that the client marked as the HoH didn't exit the enrollment before any other group members (there must be a HoH during the duration of an enrollment.)
For more information: Add A New Client to an Existing Household : (freshdesk.com)
Contact Us
If you need help or wish to offer suggestions or feedback, please contact the Cincinnati/Hamilton County HMIS Support Team at HMISsupport@end-homelessness.org or by calling 513-263-2790 9 a.m. - 3 p.m. Monday through Friday excluding holidays.
Note: When contacting HMIS Support about a particular client, please do not send sensitive personally identifiable information (Sensitive PII) through email, such as full name, social security number, or any other information used to determine a person's identification. Instead, please send the Clarity Unique Identifier found on the client's Clarity Profile page. You can use the messaging system in Clarity if you need to send sensitive personally identifying information.